Yale is trusted by millions of people every day to keep what’s important to them safe. Our innovations have protected their homes, families and belonging for over 180 years. We have expanded from a leader in mechanical lock to smart locks and homes.
1. Ensure your Yale device is within range of a hub enabled device or repeater
2. Check the device is plugged in and/or has sufficient battery power
3. Remove, reset, and re-add the device using the SmartThings App
If your Yale device is not responding as expected, contact us with the Contact the Manufacturer button below.