Cookie Policy

Updated on 17th May 2022


This Cookie Policy describes the different types of cookies that may be used in connection with SmartThings which is owned and controlled by Samsung Electronics Co., Ltd (“Samsung Electronics”). This Cookie Policy also describes how you can manage cookies.

It’s important that you check back often for updates to the Policy as we may change it from time to time to reflect changes to our use of cookies. Please check the date at the top of this page to see when this Policy was last revised. Any changes to this Policy will become effective when we make the revised Policy available on our website.

Samsung Electronics has offices across Europe, so we can ensure that your request or query will be handled by the data protection team based in your region. If you have any questions, the easiest way to contact us is through our Privacy Support Page at https://www.samsung.com/request-desk.

You can also contact us at:

European Data Protection Officer
Samsung Electronics (UK) Limited
Samsung House, 2000 Hillswood Drive, Chertsey, Surrey KT16 0RS, UK

Cookie Settings

Cookies

Cookies are small files that store information on your computer, TV, mobile phone, or other device. They enable the entity that put the cookie on your device to recognize you across different websites, services, devices, and/or browsing sessions.We use the following types of cookies on this website:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Third Party Cookies

Our website may also display content from a third party website or service, which may result in cookies from third parties being stored on your hard drive or browser. These third parties can be seen and their cookies can be blocked in the Cookie Management Tool. We do not control the storage and use of these cookies by these third parties and you should refer to the privacy policies of the relevant third parties for more information. This type of cookie is automatically disabled and can be configured to your particular preferences.

Other Local Storage

We, along with certain third parties, may use other kinds of local storage technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage, in connection with our services. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your device from standard cookies, and so you might not be able to control them using standard browser tools and settings. For information about disabling or deleting information contained in Flash cookies, please click here.

Pixel

Pixels on our website also deliver information about the website usage to Samsung.com & third party tracing servers, but do not store the information on the users' browser like a cookie does. Pixels allow Samsung to ensure the site is running and pages are loading.

Pixels on our website are categorized and managed in the same way as cookies. Performance, functional and advertising pixels are disabled and can be configured to your preferences using the Cookies Management Tool.

An e-mail pixel is a similar technology used by Samsung in communications sent via e-mail. Where you have separately consented to receiving communications which have been carefully selected from our partners to deliver advertisements to you, each communication contains both a cookie and pixel.

Managing Cookies and Other Technologies

You can change your cookie preferences at any time by adjusting the cookie settings through the Cookies Management Tool, which can be found here: Cookies Management Tool.

You can also update your browser settings at any time, if you want to remove or block cookies from your device (consult your browser's "help" menu to learn how to remove or block cookies). Samsung Electronics is not responsible for your browser settings. You can find good and simple instructions on how to manage cookies on the different types of web browsers at http://www.allaboutcookies.org.

Please be aware that rejecting cookies may affect your ability to perform certain transactions on the website, and our ability to recognize your browser from one visit to the next.