For over 100 years, Schlage has been building a legacy of trusted security and innovation. Our smart locks allow you to protect what matters most with confidence, simplicity, and flexibility.
1. Ensure your Schlage device is within range of a hub enabled device or repeater
2. Check the device is plugged in and/or has sufficient battery power
3. Remove, reset, and re-add the device using the SmartThings App
If your Schlage device is not responding as expected, contact us with the Get Support button below.