At Eaton, we’re dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because that’s what really matters. And we’re here to make sure it works.
1. Ensure your Eaton device is within range of a hub enabled device or repeater
2. Check the device is plugged in and/or has sufficient battery power
3. Remove, reset, and re-add the device using the SmartThings App
If your Eaton device is not responding as expected, visit us using the Contact the Manufacturer button below.