At August Home, we believe that the door to the home isn't just about keeping your home safe from unwanted visitors. It's also about letting the right people in - at the right times, on your terms. With August, you are always in control of your front door, no matter where you are.
1. If applicable, ensure your August device is is within range of a hub enabled device or repeater and has sufficient power
2. If applicable, check the device is still working in the August app
3. Remove and re-add the device using the SmartThings App
If your August device or app is not responding as expected, contact us with the Contact the Manufacturer button below.