Sensative is an IoT company passionately focused on IoT's development and success for both homes, businesses, and society. Our sensors have been developed with the architect in mind, making them the obvious choice with their elegant and modern design, without making any compromises on technology and capabilities.
1. Ensure your Sensative device is within range of a hub enabled device or repeater
2. Check the device is plugged in and/or has sufficient battery power
3. Remove, reset, and re-add the device using the SmartThings App
If your Sensative device is not responding as expected, visit us using the Contact the Manufacturer button below.