Remotec Technology Limited (Remotec) has been the global leader in providing high quality wireless remote control and smart home solutions for over two decades.
1. Ensure your Remotec device is within range of a hub enabled device or repeater
2. Check the device is plugged in and/or has sufficient battery power
3. Remove, reset, and re-add the device using the SmartThings App
If your Remotec device is not responding as expected, visit us using the Contact the Manufacturer button below.