The garage door is the largest moving object in the home, and for many the most used entry point. Through innovation and technology, Genie® has been granting access into the home for generations. We believe in keeping your home safe with dependable, high-quality, innovative smart garage door openers. Genie® Aladdin Connect® enabled garage door openers ensure safety, security and peace of mind, allowing you to control access for family or service providers and remotely open, close & monitor your garage door from anywhere.
Confirm that your device is working correctly in the Genie app.
If it is, remove your devices and Genie from your Linked Services in the SmartThings app's settings before re-adding.
If your Genie device or app is not responding as expected, visit us using the Contact the Manufacturer button below.