FortrezZ sells wireless automation and security products, including water damage prevention equipment.
1. Ensure your Fortrezz device is within range of a hub enabled device or repeater
2. Check the device is plugged in and/or has sufficient battery power
3. Remove, reset, and re-add the device using the SmartThings App
If your Fortrezz device is not responding as expected, visit us using the Contact the Manufacturer button below.